Very close to train station and river bank. Room was very clean and properly serviced. Staff was very friendly. Breakfast was fine. The Hotel is managed perfectly and gives you a good feeling.
Ahmet
November 2024
The room is really nice with correct amount of things and is also well designed. Bathroom was also nice and clean. The breakfast was good with enough quantity and diversity. The location is good and bad at the same time, near to things to see but in an area where there are people that can make you feel uncomfortable.
Serhat
January 2024
Hotel is within easy walking distance from the main train station and the town center. The room was a good size with a comfortable bed but the bathroom, although a good size had a very small shower in it. It could do with being updated. The breakfast buffet had a good selection.
Sandra
October 2024
Really lovely hotel. The room was a good size with a huge bed (with a choice of different pillows) huge TV, great big wardrobe and lovely bathroom. The location of the hotel is brilliant: about 7-8 minute walk from the Santa Maria Novella Train station- lots of people up and down the road with suitcases; it was a 2 minute walk from the Arno River with beautiful views; and a 10 minute walk into the centre of the town. You can go through the streets or stroll along the river 10 minutes until you hit the Ponte Vecchio and the Uffizi Gallery. There’s so many cafes and restaurants all around. I dined in the hotel restaurant one night and Niccolò the waiter was absolutely lovely and the food was delicious. There’s a lovely little courtyard garden too. I didn’t have time to have a massage but there was a leaflet in the hotel room and they also deliver breakfast to your room if you prefer. Staff were really friendly and helpful.
Christine
April 2024
The room was a bit small but had lots of closet space, so we made it work. The breakfast buffet was delicious and of course, the cappuccino is what I will miss the most! Staff was super friendly and helpful. They helped book a wine tour in Tuscany and were always willing to call us a taxi and give us directions.
Laura
June 2024
Room was comfortable and cleaned to the expected standard. Construction work was being carried out in an adjacent property which prevented us opening the window. Staff were knowledgeable, helpful & friendly. Breakfast was good. The dinner food was good but choice was limited thus reducing our number of bookings.
Ronald
July 2024
The location is very convenient, close to the center and not far from the train station (8 minutes on foot). The breakfasts are simply wonderful, the rooms are clean, and everything looks very well-maintained. I'm very satisfied.
Iuliia
August 2024
The staff was friendly and helpful. The hotel greeted us with a delightful assortment of snacks upon our arrival. The hotel facilities and rooms were spotless and very well-maintained. The location was great too. It was central and convenient to the city center, places of attractions (Piazza Duomo, Florence Cathedral...), great restaurants, shops, SMN train station, and supermarkets - all within a short walking distance. I also liked that the hotel provided gluten free menu options.
Nyota
April 2024
The location was good and just 15 minutes walk on the river to the city center
Dr
May 2024
Well-appointed hotel with helpful staff meeting any additional requirements. Good breakfasts, and we had a lovely evening meal one evening with exceptional service. The only negatives were no WiFi reception in my sons room, and nothing could be done about even though we reported on the first day, and for a four star hotel, I didn't think although a convienient location it was in a nice area of the city.
Joan
March 2025